The team at Medical Supermarket are glowing with pride this week as they have been awarded the prestigious “Best Customer Service in Buckinghamshire 2014″.
With over 30,000 businesses in Buckinghamshire they were chosen as number 1 with John Lewis quoted to say…”We are making notes as we can learn a lot from this company”….can you believe that John Lewis said that about us!?
Woohoo…
Amanda Wilson, Customer Loyalty Manager at Medical Supermarket explains “Service is at the heart of our business and we pay particular attention to how we can continue to improve our service offering. We like to engage with our customers on a personal level, building trust and having fun. We believe in TNTs tiny noticeable touches that alone may not seen all that impressive, but when all added together creates a unique, personalised, quirky and thoughtful service that puts the customer at the forefront of our business”
Nick Coleman, Co-founder of Medical Supermarket explains “What we do is not rocket science, we just treat our customers the way we want love to be treated. Our team really do go above and beyond for our customers and I truly believe this is one of the main reasons why we have grown to be one of the largest suppliers in primary care within the UK. To have the king of service, John Lewis pick us out from the crowd as the leaders in our field in Bucks, is such an incredible achievement” .
To find our more about Medical Supermarket or to sign up for an account, please visit the website by clicking here
