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Service with a smile…and a duck
Read the latest FPM Blog from our resident “Service Guru”, Nick Coleman which talks about how your surgery can make small changes to improve the service you provide your patients. Click here or read...
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The Silva’s little bundle of joy…Claudia Silva
It gives us great pleasure to introduce our latest member of the team…Claudia Silva. Born at 19.30 on 27th October, to Udhi and Emily Silva, she is a gorgeous bundle of loveliness. The team are on...
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Step by Step on how to buy for your surgery: Step 1
Month 1: Step 1 – Where’s the money going? Procurement. What does it mean to you? Complex? Dull? Daunting? Way down the priority list? It’s the poor relation in most industries and especially in...
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A new GP Practice Manager Forum Launches
We’ve had loads of feedback from Practice Managers who have asked us to set up a forum for them to be able to share best practice and gain knowledge on topics they may be interested in. So I have...
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Step by Step on how to buy for your surgery: Step 2
Week 2: Money Saver Step 2 – What’s the plan? Last week we looked at where your money is being spent. This week, we focus on how you can use this information to pull together a plan to save money. So...
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Step 3: How to find the right supplier
Finding suppliers is simple. All you need is the name of the product and access to Google. However, this is such a risky strategy. Not only will you have no idea who you could be buying from or the...
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Step 4: How to evaluate the suppliers
By now, you should have a good idea of how to focus your attention on the quick wins building a plan to save your practice money. However all of this work will be irrelevant if you don’t successfully...
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Step 5 – Top tips for negotiating
By the time you get to the negotiation stage of the buying process, you have already decided the suppliers you will include meet your expectations on quality and service. Negotiations do not need to...
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Step 6 – Implementation: putting money saving into practice
Step 6 – Implementation: putting money saving into practice You could have the best deal available, but if it’s not implemented correctly all your hard work is wasted. The very first thing you should...
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Week 7: Did it work and can it be done better in future?
Did it work and can it be done better in future? The final part of our weekly GP cost saving blog Reviewing is easier said than done, as to do it properly you do need to allocate time to it. With the...
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Roll in the Hay Hayward is BACK IN BUSINESS – by Nicola Hayward
Roll in the Hay Hayward is BACK IN BUSINESS by Nicola Hayward As I write this, it’s raining AGAIN………..I feel like I should have webbed feet and I’m always checking the car for pothole damage! On the...
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Be prepared…care.data is coming – by Nicola Hayward
Be prepared…care.data is coming By Nicola Hayward I’m writing this week’s blog in between fielding phone calls from irate patients about NHS England’s controversial (in my opinion) care.data programme....
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Service with a smile…and a duck
Read the latest FPM Blog from our resident “Service Guru”, Nick Coleman which talks about how your surgery can make small changes to improve the service you provide your patients. Click here or read...
View ArticleClik here to view.
The Silva’s little bundle of joy…Claudia Silva
It gives us great pleasure to introduce our latest member of the team…Claudia Silva. Born at 19.30 on 27th October, to Udhi and Emily Silva, she is a gorgeous bundle of loveliness. The team are on...
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Medical Supermarket nominated for “Excellence in Customer Service”
Medical Supermarket nominated for “Excellence in Customer Service” for 2014 We are incredibly pleased to announce that this week, Medical Supermarket has been nominated for “Excellence in Customer...
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Save money on postage with our new monkey courier service
Today, Medical Supermarket launches the latest innovation to the UK medical industry… the monkey courier service. A unique effective and very reliable delivery option for any Medical Supermarket...
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Medical Supermarket wins “Best Customer Service in Bucks 2014″
The team at Medical Supermarket are glowing with pride this week as they have been awarded the prestigious “Best Customer Service in Buckinghamshire 2014″. With over 30,000 businesses in...
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Medical Supermarket launches warehouse
Big news this week for Medical Supermarket as we launched our super duper warehouse, holding 8,000 medical product lines based in Leighton Buzzard. Medical Supermarket was launched in 2010 by Nick...
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We’re shortlisted for Supplier of the Year 2014
Medical Supermarket is shortlisted for Supplier of the Year 2014 at the General Practice Awards After being awarded the 2014 Customer Service Excellence Award, the team at Medical Supermarket are...
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Sweet like Chocolate…
We think the afternoons go a little faster when you have choc, so why not receive a free box of Quality Street when you spend £250 or more on medical supplies with Medical Supermarket….mmmmm Order...
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